Bronco Spotlight: Maurissa Baker
Master of Arts in communication, 2018
Branch Marketing Sales and Service at PNC Bank
In my current role, I manage multiple projects, groups, and activities. A big portion of my role involves the utilization of technology and applications to develop, deliver, and evaluate PNC products.
What is the most rewarding and the most challenging part of your job?
The most rewarding part of my job is being able to make a difference in the community. The most challenging part of my job is hearing a client express frustration.
Which of your skills had the biggest impact on your success?
Communication has the biggest impact on my success in my current position because it allows me to be able to adjust the way I converse with clients. This is important because all clients do not communicate the same.
What advice do you have for students looking for their career after college?
Do not be afraid to ask questions to those working in the career path of your interest.